| Article 1: | Transition time -best of both worlds (Adobe PDF download) |
| Article 2: | Skills shortages in manufacturing |
| Article 3: | Training for bottom-line performance |
| Article 4 | Group Training Scheme |
| Article 5: | Will she be right in ten years time? |
| Article 6: | Skills shortages in the building and construction trades |
| Article 7: | Free market threatens group training networks |
| Article 8: | Letter to the Editor of Campus Review |
| Article 9: |
Crossroads and Challenges - Campus Review 8 September 2004
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While not investing anything in staff training may well save businesses time and money initially, it is a very shortsighted approach.
The first week is important
Jim Barron, CEO, Group Training Australia (GTA), says that business should look to providing at least one young Australian with a traineeship. He points out that it’s easier to train people properly at the start of their working careers, and create a positive attitude towards further training.
Mike Potter, chief executive, Council of Small Business Organisations of Australia (COSBOA) agrees. "The first week of new employee’s life in a business is critical to their success".
Potter explains that one of the most cost-effective forms of training for new staff is a good induction course. This is very important because "new employees who are not made to feel comfortable with the working environment will often leave in the first week," he says.
Formal training - what to consider
Potter says that a small business operator will reach a point where it becomes apparent that developing staff through training will make them more productive, as they will then be able to take on more responsibilities and duties. "That frees up the owner-operator to work on the business instead of in it," he says.
However, people lose faith where they are given training that it isn’t relevant to their needs. Employers, for their part, will not be impressed if the training course does not deliver the promised benefits.
Geoff Parker, Business Development and Training Manager for the Queensland Hotels Association, advises any business operator who is thinking about paying for formal training to take the time to "step back" and identify:
In other words, what does the business need the training to accomplish?
"The employer needs to see some value from the employee, before they spend dollars on them," says COSBOA’s Mike Potter. He believes the decision to spend on training will not always be so clear-cut, but says if a business operator believes formal training is needed, there are three options to consider:
Small business is investing in training
Although wages are an important factor in keeping staff, GTA’s Jim Barron believes that investing in good training is equally as important in retaining staff. “Businesses should consider training as an investment and not just a cost. If a company is serious about providing training, they have to outlay something, “ he said.
Steve Balzary, Director of Education and Training, Australian Chamber of Commerce and Industry also believes that a business which factors staff development into its planning is likely to enjoy increased staff retention. He also notes that businesses are spending "quite a bit of money" on staff development across the board, but not on formal accredited training. "The government says consistently that small businesses aren’t training - but they are," Balzary says.
Barron agrees, pointing out that 1.7 million Australians are actually participating in VET programs, of which over 360,000 are undertaking a New Apprenticeship. "But it’s clearly not ‘one size fits all’. The extent of training varies according to the size and resource capacity of the business. It comes back to what the business has factored in to its budget bottom line," he said.
Balzary says businesses must also accept that increasing mobilisation of the workforce is now a fact of life, and should not be a reason for failing to train staff.
However, as Barron points out, it is not just employers who need to get "fair dinkum" about their commitment to having a skilled workforce. "Government must also come to the party and, if necessary, provide greater financial incentives for business. It would be money well spent," he said.
Why businesses should invest in training:
Useful Contacts
Industry Training Advisory Bodies (ITABs) - http://www.anta.gov.au/lnkItabs.asp
List of local State or Territory training authorities - http://www.anta.gov.au/lnkGovernment.asp
New Apprenticeships homepage - http://www.newapprenticeships.gov.au/default.asp
Group Training Australia homepage http://www.grouptraining.com.au
Reprinted with permission from Australian Business Ltd, Vol 38, February/March 2003
ARTICLE 4
Group Training Scheme
Finding and training new staff is the bane of many employers large and small, and spending time and money on trainees and apprentices sometimes seems not worth the effort.
Group Training Australia is a national association for group training companies employing trainees and apprentices and placing them mainly in SMEs. There are currently 36,000 apprentices and trainees working for the 180 group training companies throughout Australia, making it a network worth tapping into if you’re in the market.
Taking care of all the recruitment, paperwork and mentoring functions for a fee is a service numerous small business may benefit from. The association boasts that members are currently working with 35,000 enterprises, 50 percent of which have less than five employees.
The concept of group training arose about 20 years ago, and as employers become more and more concerned about the paperwork and costs involved in training, it has become extremely popular in some areas, according to Group Training Australia CEO, Jim Barron.
Initially, the concept was designed to service trades such as building, manufacturing and electrical firms. These days however, trainees and apprentices are in demand in a wide variety of industries, such as retail and hospitality, with schemes starting at one year and moving through to the more traditional four-year term.
"As employers have less time and money to spend on training and as school leavers have more career choices, it all becomes a bit too difficult (for employers), and a group training company provides a very easy answer to all those issues," says Barron.
Success rates within the network are similar to outside ratios, about 90 percent of apprentices and trainees go on to full time work within three months.
For more information visit www.grouptraining.com.au
This article is from Dynamic Small Business magazine. For more information log on to www.dsbmag.com.au
ARTICLE 5
Will she be right in ten years time?
"The skills crisis that has been emerging in the building and plumbing industries must be addressed soon", says Jim Barron from Group Training Australia.
A plumber from a firm that employs half a dozen tradesmen recently said he was not worried about the increasing shortage of qualified plumbers. "The price per hour we can charge will go up and we’ll make more money!" he said cheerfully.
However, not everyone shares this short-sighted 'she’ll be right' view.
"This is the dangerous mentality of some in the trade who only think as far ahead as today and tomorrow. Thankfully it’s not widespread," says David Hurst, plumbing training coordinator for the Master Plumbers Association of WA (MPAWA).
David says that small plumbing companies with one or two employees should consider taking on apprentices. "In a bygone era, that’s what happened."
"In ten years time, those plumbing and subcontracting companies who are saying it costs too much to train new people won’t be able to find anyone to do their work, and then they’ll be screaming even louder about costs."
Industry-wide shortages
Many national and state-based surveys in the last few years have shown that virtually all construction-related trades - including plumbing are affected by skill shortages.
Part of this problem is that apprenticeship levels within the building and construction industries have not increased over the past five years to match the number of trained workers leaving the industry. (According to a Federal Government National Industry Skills Initiative, of those qualified in the trades, 30% were now working in non-trade occupations.)
Employers in many of the trades, including plumbing, say they are unprepared to commit to training an apprentice for four years because:
However, the plumbing industry is different from a lot of the other trades in that it has an adaptable workforce that has been, to some degree, insulated from the boom-bust cycles that affect most other construction-related trades. Each building construction boom is followed by the need for maintenance of those buildings.
Victoria, for example, is experiencing a building boom spearheaded by a number of major commercial developments, such as Docklands, the MCG refurbishment, and Mirvac’s Waverley Park project. This activity has caused some skills shortages in the Victorian plumbing industry which, according to Pancho Grech, manager of the Master Plumbers’ Group Apprenticeship Scheme, may only be a temporary situation.
The nature of the plumbing skills crisis varies between regions and States. Steve Cunningham, manager of the Master Plumbers’ Apprentices in NSW, says: "We do not have anywhere near enough apprentices coming through in plumbing across the board in NSW, particularly in the Sydney region."
An image problem?
Steve believes the main cause of the skills shortage is lack of government funding for training programs to attract young people to the skilled trades, such as plumbing.
"The government has cut back on pre-vocational training. This is where people who want to enter a trade are given a chance to do a six-week course, run in connection with TAFE. This lets them experience what it would be like, before they commit themselves to a four-year apprenticeship."
Steve also believes that a part of the problem is the negative perception of the trades by teachers and parents. "The kids get to see how computing works while they’re at school, but not plumbing. We need some sort of pre-vocational training to show them what plumbing's all about. If you expose people to the opportunity, once they're in, they love it," he says.
As managing director, Group Training Australia, I agree with Steve’s comments. There needs to be a different approach from schools and TAFEs, and that includes changing careers advisors’ attitudes.
The school system must embrace the idea that a pathway into an apprenticeship or a traditional trade is just as rewarding as a pathway into higher education or a ‘new economy’ trade.
Schools tend to mirror the wider society's priorities in respect to ‘old economy’ versus ‘new economy’. Consequently, there has recently been a shift away from traditional trades to the more popular and trendier occupations such as IT, finance, tourism and hospitality.
What needs to be done?
The answer to solving skill shortage problems varies from State to State.
Queensland’s school-based apprenticeships are notable in having successfully raised the profile of trade apprenticeships in that State.
They have dealt with the industrial relations problems, they have dealt with wage issues, and these programs have had strong support at the state government level. It has been promoted as a real option for those kids that are good enough.
Steve Cunningham has a similar viewpoint. "Joint secondary school training, where high school students are allowed five hours per week to attend TAFE course, has been very successful in getting students into plumbing, as you have plumbers training them at TAFE," he says.
"The kids want to do it, but there are not enough positions available in TAFE. Employers want the kids who have done these courses, but we can’t get enough of them."
What will happen if we do nothing about the looming plumbing skills crisis? According to David Hurst, once the skills shortage gets to the point where there are insufficient plumbers to meet demand, one of two solutions may be forced onto the industry:
- licensing bodies or governments will import the skills they need; or
- training requirements will be changed to cover immediate needs, which could mean trainees only doing that portion of the trade course required for the work available.
"Basically, employers should be prepared to spend some money," says David. "The bottom line is that plumbing businesses, builders and related industries have to be prepared to invest in the future.
The industry has to face up to the fact that unless we start to train across the board, there won’t be anyone left to do the jobs."
Group Training: an alternative solution
An alternative solution for plumbers unable to indenture their own apprentices is to go through a Group Training Organisation (GTO).
GTOs indenture the apprentice on the employers’ behalf. They organise the formal training, look after the paperwork, and sort out trainees’ wages.
"The apprentice might do six months on a construction site, then twelve months with a maintenance plumber, then 6 months with a metal roofer," says Steve Cunningham.
Pancho Grech says there are other advantages. "We have 170 apprentices, and we have had no trouble getting great applicants. But a plumber might advertise and be disappointed with the apprenticeship applicants they get. Group training is a good way to go, as it is guaranteed to provide a good applicant."
A clearer career path required
Attracting and training apprentices into the plumbing trade is not all that’s needed to address skills shortages.
"We’re attracting young people well enough, but retaining them is hard. It seems like once they finish their apprenticeships, they ‘drop off’," says MPAWA’s David Hurst.
There’s no denying that more must be done to retain the existing skilled workforce. There needs to be a formal career path that includes both regular up-skilling and cross-skilling, to help make the trades a more attractive career option and help motivate those already on the job.
Contact Group Training Australia, ph: 02 9299 6099, www.grouptraining.com.au
Article by Christine Gill
Reprinted from Plumbing and Mechanical Connection Magazine, Winter 2003, Connection Magazines - www.build.com.au
ARTICLE 6
Skills shortages in the building and construction trades
If nothing is done to address the issue of skills shortages effectively, Australia will be facing a permanent shortage across a range of trades.
Sydney gained a glimpse of the problem in 2000, with the double whammy of the one-off Olympics building boom, combined with the rush by homeowners to finish their building and renovation projects before the GST came into effect.
More recently a consequence of the infrastructure construction activity in Gladstone (QLD) has been a migration of tradespeople from Bundaberg, to its south, with insufficient tradespeople to replace them. Industry bodies are concerned that apprenticeship levels within the building and construction industry have not increased over the past five years to match the number of trained workers leaving the industry (according to a Federal Government National Industry Skills Initiative, of those qualified in the trades, 30 percent are now working in non-trade occupations).
To say that the shortage is just about wages or working environment is not necessarily addressing the issue. The major reasons for the slump in apprenticeship numbers are:
The challenge is not only to encourage young people to take on a skilled trade but also to retain and motivate those already on the job.
Cradle to the grave
Graham Cuthbert, CEO of Queensland Master Builders Association, advocates a ‘cradle to the grave’ system of training. This requires a consistent system of training that will allow people to move smoothly and progressively from apprenticeship to supervisor, foreman, site manager, project manager and so on.
"The building and construction industry does not have one consistent and formalised progressive training relationship that addresses both promotion and pay scale, and we are working very hard on trying to address that." he says. (Currently the majority of training is informal and provided ?on-the-job?, and formal staff training, isn’t given the real support it deserves.)
Jim Barron, managing director of Group Training Australia, agrees. "There needs to be a formal career path, that includes both regular up-skilling and cross-skilling, to help make the trades a more attractive career option and help motivate those already on the job," he states.
Training for bottom-line performance
Many businesses don’t have the resources to let people attend training during working hours, or have trouble justifying the costs, and these factors limit the commitment to formal training.
"The problem with the building and construction industry, it is insecure and project-by-project based. Prices rise and fall in line with supply and demand and during boom periods, when prices are highest, sub-contractors are too busy to train anyone. But when the industry is quiet and prices are lowered, sub-contractors say they can’t afford an apprenctice," Cuthbert says, while advocating that the industry adjusts its pricing to allow for training regardless of industry activity levels.
Steve Balzary, Director of Education and Training, Australian Chamber of Commerce and Industry believes that a business which factors staff development into its planning is likely to enjoy increased staff retention.
He also notes that businesses are spending 'quite a bit of money' on staff development across the board, but not on formal accredited training.
Educating the educators
Barron believes that a different approach is required from schools and TAFEs including changed attitudes from careers advisors. "The school system must embrace the idea that a pathway in to an apprenticeship or a traditional trade is just as rewarding as a pathway in to higher education or to a ‘new economy’ trade." he says.
Alternative employment solution
Employers can be unwilling to commit to training an apprentice for four years because of the cyclical nature of the industry, difficulties in terminating apprentices who are not working out and the wasted cost if an apprentice leaves.
A good alternative for employers reluctant to indenture their own apprentices is to go through a Group Training Organisation (GTO). These indenture the apprentice on the employers’ behalf, organise formal training, look after paperwork and sort out the wages , and can find alternative placements for the apprentices if they do not work out.
Article by Christine Gill
Reprinted from Construction Contractor, May 2003, Volume 18, Number 4
Reed Business Information www.reedbusiness.com.au & www.infolink.com.au
Article 7
Free market threatens group training networks
FREE-MARKET ideology is threatening to destroy grouptraining networks according to a recent report from the National Centre for Vocational Education Research.
The authors of Creating markets or decent jobs? argue that future reform will “profoundly affect the nature of group training in the future”.
“If vocational education and training policy continues on its current trajectory, the network of group training organisations, which are delivering efficiency and equity benefits, will be destroyed,” the report says.
“The more this market continues to open, the greater the need for group training because the network brings particular and unique qualities to the training and employment of apprentices and trainees,” said chief executive of Group Training Australia (GTA), James Barron.
Group training involves training companies employing apprentices or trainees and placing them with host employers for job training. It needs policy that encourages sustainable forms of service work rather than degraded jobs that offer little prospect of career progression, the authors say.
This can be achieved by group training networks sharing the risks of employment and skill formation, enforcing publicly defined standards and providing counselling, preplacement and support to employees.
The report says market forces are placing at risk the benefits group training organisations (GTOs) bring to the Australian workforce. Increased competition between GTOs will mean those organisations that offer cheaper, but not necessarily better, services will survive. This will come at the cost of quality training across the network as a whole and will foster the growth of rogue operators who undercut the market and erode standards.
“In short, the reality will be that noted by John Stuart Mill: under conditions of competition standards are set by the morally least reputable agent,” the report says.
The authors argue state intervention is required to maintain a “practical vocational ethic” and pastoral care.
Barron agreed, saying state and Commonwealth funding has been static at $20 million for seven years and that there needs to be a “fundamental underpinning to investment in group training”.
This call for funding was justified because “you can’t continue to ask group training organisations to do more and more for less and less”.
GTOs were being asked to deliver more in equity areas such as indigenous, disability and other disadvantaged groups: “Those areas clearly are resource intensive and GTOs already provide substantial outcomes in these areas in comparison to other employers. But we believe that is not being acknowledged in increased funding.”
Barron said that while families were at the centrepiece of this week’s federal budget, group training provided essential services to the community that families would also benefit from.
He said that while he had not expected any major funding for training in the budget, there is now a heightened need for an announcement between now and the federal election.
“We have national skills shortages across all those areas where families expect service delivery so it’s great to give them tax cuts but they also need to be assured they’re going to have services provided to them,” he said.
“Group training needs to be acknowledged as a central component of any response in the skills shortages area.”
Federal Education Minister Dr Brendan Nelson has publicly supported the trend towards a competitive training market, saying user-choice and flexibility are key to training market reform.
The report says competition between GTOs is needed to prevent complacency, but this must not come at the expense of quality training. It argues future policy need take neither a “pro” nor “anti” market approach. “Rather, the choice is whether markets are seen as an objective to be promoted or a constraint within which people, institutions and policies have to operate.”
The paper flags the concept of “standards for flexibility” whereby companies that are susceptible to difficult market conditions can preserve standards through measures such as three-month apprenticeships or guarantees that if an apprentice unexpectedly loses placement with an employer, the GTO will offer offthe-job training in their own skills centre.
Article by Megan Johnston
Reproduced courtesy of Campus Review
ARTICLE 8
Letter to the Editor of Campus Review
Letter to the Editor from Jim Barron, CEO, Group Training Australia
(Responding to Campus Review June 30 July 6, 2004 page 10)
In her article “Arguing with the doom and gloom merchants” Dr Erica Smith is right to restate the fact that Australia has one of the better training systems in the world and that there are record numbers undergoing traineeships and apprenticeships. She is however wrong to dismiss those, who, like me, are deeply concerned about the deepening skill shortage in this country as being little more than “doom and gloom merchants”.
According to the Government’s own keeper of the skill statistics, the Department of Employment and Workplace Relations, Australia has national skill shortages across all key trade areas. Commonwealth Training Minister Nelson recently launched a national strategy to deal with growing skill shortages. Is Dr Smith accusing the Commonwealth of being merchants of “doom and gloom”? Dr Smith’s quoting of a ream of impressive NVCER statistics does little to address the reality of national skill shortages. They are of little comfort to the many group training organisations across the country that are struggling to fill hundreds of vacancies in the trades. They are of little help in dealing with the poor image of the trades. They have had little impact on school systems that continue to promote a university option over an apprenticeship. They have certainly had no impact when it comes to creating a “training culture” in this country. And they certainly do nothing to help us develop a high skill, high wage, high value-add economy which will only be done on the back of a vibrant manufacturing sector, in turn reliant on increasingly skilled workers who have been trained in many of the traditional trades.
Statistics are all well and good. But trotting them out in an attempt to blunt the severity of our national skill shortage problem is a reminder that the appropriate policy response should not be the preserve of the academic nor the statistician. There is more to this than just cold hard numbers.
Jim Barron
CEO, Group Training Australia
ARTICLE 9
Crossroads and Challenges - Campus Review 8 September 2004
At the beginning of a federal election campaign, it is not uncommon for thoughts of "wish lists" to emerge. Yes of course we want increased government investment, enhanced political status for training and greater school sector interaction with VET, amongst other things. Yet high up on the GTA list would be to also effectively deal with the "federation" of VET ie. the Commonwealth/State "gridlock" that often afflicts VET policy and politics and which I believe has been to the detriment of the national training effort.
The questions are obvious: Is VET best served by 9 different jurisdictional masters? Is a genuine national VET system possible? Are national training policy objectives helped or hindered under the current system?
Despite the concerted push for national consistency from the Australian National Training Authority (ANTA), pretty much since it's inception way back in 1992, VET continues to dance to nine different tunes. The rail gauge effect is well and truly in play. Key national policies critical to delivering high skill, high quality outcomes, to engendering a national training culture and to dealing with on-going skills shortages are often retarded by jurisdictional politics and bureaucratic barriers. School Based New Apprenticeships, VET in Schools, User Choice, School to Work Pathways and Structured Workplace Learning are but a few examples.
In essence, we have a federated 'dogs breakfast' where progress is often measured at glacial pace. It seems to me that anyone contemplating a bold national agenda is quickly reminded that "sorry, that's not the way we do things here". Roadblocks suddenly appear. Vision and urgency confront the crushing reality of timid, benign, bureaucratic leadership. Please understand I am no commonwealth centrist advocating for the abolition of the States, far from it. Nor am I decrying the exceptional efforts of tens of thousands in the VET sector. However, I do believe that our commonwealth and state leaders must start to seriously examine the issue of where best, responsibility for vocational education and training should ultimately lie. Commonwealth/State relations will be one of the next big political and policy challenges for future governments. VET should be the first to be put under the microscope.
Whilst this examination is taking place, something else should be happening as well. That something else would be to successfully "politicise" VET. For too long the VET agenda has been more under the control of the bureaucrat than that of the politician. Whilst schools and universities have had no trouble being on the radar screen of political leaders, the same cannot be said for VET. I believe the reason for this is simple: politicians long ago handed over "responsibility" for VET to the bureaucrat, effectively consigning it to an invisible, second citizen status. Moreover, to the "outsider", VET appears incredibly complex and full of incomprehensible acronyms, which in turn denies it any chance of political or media cachet.
Indeed, at my last count, there were some 700 different acronyms in operation across the eight state and territory jurisdictions as well as that of the commonwealth. Not exactly the right ingredients for keeping it simple in the marketing and media stakes! The complexity and overly institutional nature of much of VET remains a major threat to a healthy future and a big turn-off for many potential users and clients.
Vocational education and training in this country is at a genuine crossroads. On the one hand there is enormous activity and engagement in the community. A total of 1.7 million people cannot be wrong, surely? Indeed, the sheer size of the industry tends to make the uninitiated a tad overawed and unquestioning. Size really does matter.
Yet if we scratch the surface and get beneath the numbers game, we find a system still struggling to define and market itself, a system still struggling to attract proper levels of funding, a system forever groaning beneath the weight of nine territorial bureaucracies and most importantly a system still waiting for full and enthusiastic industry engagement.
Moreover, it is a system that now sits alongside the greatest national skill shortage this country has faced for many a decade.
VET policy in this country is critical to the futures of millions of Australians. Over the past decade in particular, it has enjoyed extraordinary growth, giving new opportunities to literally millions of Australians. But it could be even more potent, powerful and effective in national policy terms if questions regarding commonwealth/state structure, overall levels of investment and political ownership were put on the table and given a full and fair hearing. In this election campaign, I hope both sides of politics will be prepared to do just that.
More of the same might be the safe bureaucratic approach that the VET careerists would prefer for the future, but for those of us who feel it is time for the VET masters to embrace new approaches and new thinking, then clearly the "safe" option is simply unacceptable.
James Barron, CEO Group Training Australia
Reproduced courtesy of Campus Review